Ruptela is looking for TrustTrack Service Manager to join our talented IT team.
We provide fleet management solutions based on GPS tracking and real-time vehicle monitoring and control – TrusTrack. We develop and manufacture a full solution and provide it along with in-depth knowledge and support.
TrustTrack Service Manager will work in the IT team as a central point for supporting TrustTrack application. The main focus will be on interfacing with developers, Product, Operations, senior management, and other teams as necessary to support the entire software development lifecycle for our Product. TrustTrack service manager will be responsible for working with multiple business lines and various technical teams to implement and refine TrustTrack strategic technical roadmap. We expect from the candidate a proven track record of managing or project managing application development in a large enterprise. The role requires excellent communication skills and the ability to build strong internal IT relationships.
Your key roles will be:
– Incident management
– Work Order management
– Change management
– Problem management
– Risk management