FAQ

Contact your region Sales Manager or if you are not sure who your region Sales Manager is, contact the support team, and they will help you reach out to the right person. 

• If you are Ruptela‘s client, please contact the support team by email below: 

[email protected] 

• If you are not our client yet, please fill out the lead form below, and we will contact you as soon as possible.

Yes, we have the complete solution option with the software. 

If you are new in the transport telematics field and our devices/solutions, we will provide a limited-time onboarding process together with our Field Application Engineers team. They will show and teach you how to use/connect/configure our devices and provide all the necessary know-how to be self-confident with Ruptela hardware.  

https://vehicles.ruptela.com/home

Follow the link and find the video that you are searching for:
https://doc.ruptela.com/articles/#!how-to-publication/video-tutorials-home 

Press the link below and get to know more from LCV wizard:

https://doc.ruptela.com/articles/#!hardware-solutions-publication/vehicle-data-reading-guide

Or contact our support team. Ruptela’s specialists will help you and provide detailed instructions:

https://www.ruptela.com/contacts/

Follow the link and insert the device name, e.g., HCV5 Lite, in the search bar, and find all the information needed:  https://doc.ruptela.com/home/en-us/ 

Please contact our support team by providing contacts and working hours mentioned below, and we will help to solve your problem or answer your questions: 

Tech. Support phone numbers: 

• English: +37052862527
• Spanish: +37052461550
• Lithuanian: +37052045030
• Polish: +48222092532

Tech. Support Email: [email protected] 

Tech. support working hours are Monday to Friday, from 7AM – 2AM (GMT +02:00) (EET). 

Fill out the lead form in the link below and our team will reach out and discuss all the opportunities:
https://www.ruptela.com/for-service-providers/benefits-for-providers/are 

Please follow the link below and get to know more about our products:
https://www.ruptela.com/products/#Hardware 

We are a global company and speaking in 15 different languages: 

Lithuanian, English, Russian, Arabic, Hindi, Spanish, Italian, Latvian, Polish, Dutch, Punjabi, French, Turkish, Urdu, and German. 

All the devices are manufactured in our own production facility in Kaunas. We have testing laboratories and make a lot of tests before the device is launched into the selling phase. This way, we can guarantee the best quality and price ratio.