Press the link below to find the list of HOW TO videos for Accessory connection, Device Center, and Device Configuration: https://doc.ruptela.com/articles/#!how-to-publication/video-tutorials-home
I want to integrate Ruptela devices. What to do first?
Contact your region Sales Manager or if you are not sure who your region Sales Manager is, contact the support team, and they will help you reach out to the right person.
- If you are Ruptela‘s client, please contact the support team by email below:
- If you are not our client yet, please fill out the lead form below, and we will contact you as soon as possible.
Does Ruptela has a software platform and provides GPS tracking solutions?
Yes, we have the complete solution option with the software.
What is first-time onboarding?
If you are new in the transport telematics field and our devices/solutions, we will provide a limited-time onboarding process together with our Field Application Engineers team. They will show and teach you how to use/connect/configure our devices and provide all the necessary know-how to be self-confident with Ruptela hardware.
Where can I find the supported vehicle list?
Where can I find „How to“ videos?
Follow the link and find the video that you are searching for:
Where can I get instructions for particular vehicles?
Press the link below and get to know more from LCV wizard:
Or contact our support team. Ruptela’s specialists will help you and provide detailed instructions:
Where can I find data sheets of devices?
Follow the link and insert the device name, e.g., HCV5 Lite, in the search bar, and find all the information needed: https://doc.ruptela.com/home/en-us/
How can I get support and check the working hours?
Please contact our support team by providing contacts and working hours mentioned below, and we will help to solve your problem or answer your questions:
Tech. Support phone numbers:
- English: +37052862527
- Spanish: +37052461550
- Lithuanian: +37052045030
- Polish: +48222092532
Tech. Support Email: [email protected]
Tech. support working hours are Monday to Friday, from 7AM – 2AM (GMT +02:00) (EET).
How can I become Ruptela‘s partner/distributor?
Fill out the lead form in the link below and our team will reach out and discuss all the opportunities:
Where can I find all Ruptela‘s product lists?
Please follow the link below and get to know more about our products:
Do you speak my language?
We are a global company and speaking in 15 different languages:
Lithuanian, English, Russian, Arabic, Hindi, Spanish, Italian, Latvian, Polish, Dutch, Punjabi, French, Turkish, Urdu, and German.
How do you guarantee the quality of your devices?
All the devices are manufactured in our own production facility in Kaunas. We have testing laboratories and make a lot of tests before the device is launched into the selling phase. This way, we can guarantee the best quality and price ratio.