Ignas points out, that becoming Export Company of the Year wouldn‘t be possible without the highly international team across all departments, which speaks 15 languages and is able to overcome any cultural difficulties. Ruptela CEO, sales managers, field engineers and tech. support specialists participate in trade shows and take frequent business trips. This gives a deeper understanding of customer specifics, allows to train their staff and quickly solve any difficulties.
2 months business trip
“Customer centricity led us to some interesting experiments in the company. Although our sales managers are always travelling to visit the customers, the trip usually takes around 2 weeks. Recently one sales manager had a business trip that lasted for 2 months. It was a big challenge however, it brought company even closer to the customers” – said Ignas.
Finally, Ignas adds that during 10 years of business, Ruptela acquired a large base of loyal customers. They help company to grow by recommending it to others and by introducing Ruptela solutions to their local markets.
Today Ruptela exports products to 127 countries and last year 86% of company revenues came from export. Company mainly works with Europe, Africa, Middle East, Asia and Latin America regions.
More about the award program – https://www.vz.lt/verslo-valdymas/2018/06/13/isrinktilietuvos-verslo-lyderiai-ir-metu-ceo